NICOLE IN THE NEWS

Diversity in Business Awards 2026: Nicole Connell, Merakey
Born and raised in Philadelphia, Nicole Connell has translated her commitment to improving mental health in her community into a career. In her current role at Merakey, a developmental, behavioral health and education nonprofit provider serving 12 states, she works to expand equitable access to critical mental health services.
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Breaking Down Barriers to Mental Health Treatment
Connell interviews with Strategic Health Care Marketing to discuss Philadelphia’s first behavioral health urgent care for adults. “We know we hit the mark and were meeting a genuine need when residents from the community were waiting outside the front door on opening day,” says Nicole Connell, senior executive director of Adult Behavioral Health Services in southeastern Pennsylvania for Merakey. “Eighteen individuals were seen that day, and interventions were provided to five in pre-crisis, successfully preventing the need for a visit to the crisis center or inpatient services,” she says.

"Color Me Back" Art Installation
Connell said, "We are incredibly proud to see that individuals with lived experience are contributing to the beautiful works here in Suburban Station, but more importantly, overcoming trauma, mental health, and substance use challenges to now be contributors to this great city of Philadelphia.”
Transformative Leadership
Nicole has spearheaded numerous transformative projects throughout her career. In 2024, she led the development of Philadelphia's first Adult Behavioral Health Urgent Care, a pioneering initiative in partnership with the City of Philadelphia and Community Behavioral Health aimed at expanding access to same day mental health services in the Philadelphia region.

Breaking the STIGMA
Nicole believes stigma around behavioral health continues to prevent many people from seeking the support they need. She uses every opportunity to connect with communities in ways that are relatable and accessible, helping to normalize conversations about mental health, reinforce its importance alongside physical health, and encourage individuals to be intentional about protecting their well-being. Her message is clear: no one is alone and help is available. She has shared this message through radio appearances and interviews, using these platforms to raise awareness, reduce stigma, and communicate in language that resonates with the communities she serves.



